Fortescue
Field Mobility and Intranet re-design

“The Pluto Plant experiences a shut down event that causes Woodside to have a production shortfall of over 2 million barrels.”


The Challenge:

Servicing over 5 thousand employees, Fortescue Metals was relying on regular channels to notify staff about upcoming flights and change bookings. Besides calling Fortescue call centre, people had no way of receiving updates about their flights without accessing desktops or special totem machines.

Understanding that this pain point existed for the business and wanting to see if something could be quickly done about it, Fortescue Metals IT team worked with myself to create an Windows phone app to present to internal stakeholders and showcase its potential. I was the UX/UI lead on this exiting project.

The Approach

To provide employees with convenient access to the intranet and specially to flight and accommodation information. With my team I worked collaboratively with FMG's T&T to developed a Windows Phone 8 App as lead designer with accountability for the overall user experience.

The Solution

To provide employees with convenient access to the intranet and specially to flight and accommodation information. I helped them to developed a Windows Phone 8 App as lead designer of the user interface with responsibility for the overall user experience.

The Impact

Faster processing, reduced error, and a simplified user experience.

Increased System Adoption

Increased Productivity

Increased System trust

The Approach

First we went to understand and exploration of the ecosystem

My team were asked to design a new application for viewing reports and data from oil rig inspections for predictive analytics. Using a human centred design approach we conducted user interviews, stakeholder workshops (which then formed the basis for initial concepts), wireframes, and the look and feel of the product.

The data collected is then uploaded to inspection software that can measure defects and corrosion of assets. This information forms the basis for the report that can be exported and reviewed by the client’s internal engineers, in order to aid the decision making process of maintenance of assets.

To better understand the operating landscape of professionals involved, essential discovery research efforts in what Woodside has described as “the most involved voice of the user effort to date” for its flow products.

The Solution

Collaborative Design and Prototyping

Flight App

CloudBreak

The Solution

Final Design